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Engage

Call, Chat & Manage Conversations!

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A Brief Introduction

Effective communication is the backbone of any successful business, and the EngageCRM Text & Call app is designed to streamline that process. With the power to send and receive text messages and make phone calls, EngageCRM brings a comprehensive communication suite to your fingertips. This app not only enables smooth interactions with prospects and customers but also helps you manage, archive, and broadcast messages effortlessly.

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Challenges That We Faced at The Start

Developing the EngageCRM app came with its own set of challenges. Creating a system that enables seamless communication, while ensuring that users can manage their conversations effectively, was a task that required both technical precision and user-focused design.

Streamlining Communication

We needed to create a simple and intuitive interface that could support both text messaging and calling without overwhelming the user with complex options.

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Ensuring Reliable Message Delivery

For users relying on messaging for business communication, timely and reliable message delivery was essential. This meant implementing push notifications and ensuring there were no delays in sending or receiving messages.

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Managing Conversations at Scale

Providing users with the ability to archive, unarchive, and manage multiple chats while maintaining performance and ease of use was a significant challenge.

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Incorporating Broadcast Messaging

We faced the task of ensuring that broadcast messages could be sent to a large number of contacts without compromising personalization or violating communication standards.

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Our Solution

To address these challenges, we adopted strategic solutions that would enhance user experience, ensure reliability, and allow for scalable growth. The team focused on seamless integration, performance, and usability so that EngageCRM can successfully become a powerful business communication tool.

  • User-Friendly Interface for Communication

    We designed a clean and intuitive interface that supports both texting and calling, ensuring that users can easily initiate and manage conversations.

  • FCM Push Notifications

    To ensure reliable message delivery, we integrated Firebase Cloud Messaging (FCM) push notifications. This guarantees that users are promptly notified of incoming messages.

  • Efficient Chat Management System

    We implemented a robust chat management system that allows users to archive, unarchive, and organize their conversations easily. This feature ensures that even with a high volume of chats, managing them is effortless.

  • Broadcast Messaging with Personalization

    To cater to business needs, we included a broadcast messaging feature that enables users to send mass messages while maintaining a personal touch.

Excellent Features that Shape EngageCRM

Our developers studied market status and audience response to understand and create a one-of-a-kind solution. Each feature adds to the quality of the app and creates a cohesive environment. This enables users to freely interact with EngageCRM and exploit its capabilities. Here’s a detailed feature list for the EngageCRM Text & Call app

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    Send and Receive Text Messages

    EngageCRM allows users to send and receive text messages in real-time, providing a smooth and instant communication channel for prospects and customers.

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    Make Phone Calls

    Users can make phone calls directly from the app, integrating voice communication into their workflow. This allows for seamless transitions from text messaging to more in-depth phone conversations.

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    Broadcast Messaging

    EngageCRM lets users send broadcast messages to multiple contacts simultaneously. It is ideal for announcements, updates, and promotions, helping in larger audience engagement.

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    FCM Push Notifications

    Powered by Firebase Cloud Messaging, the app sends push notifications to ensure users never miss an important message. Whether it’s a new chat or a call, it guarantees timely alerts.

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The Services We Provided

The team required an out-of-the-box thought methodology when working on QR Master. We employed our world-class services to bring out the best in the app and create a market-leading product to serve the masses.

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UI/UX Design
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App Development
Project services
Project Management
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Quality Assurance
Deploy services
Deployment
Miantain services
Maintenance
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Project Milestones We Achieved

The team put up a massive effort to create innovative solutions for the app that would further be applied in future app development.

Requirement Gathering

The developers sat down with the QR Master team to understand the project objectives and vision.

Duration:

5-7 days

Team Members

Business Analyst and QA

App Designing

The design team got down to work, creating engaging interface designs and layout unlike anything in the market.

Duration:

10-15 days

Team Members

UI & UX Designers,BA

App Development

As the work began, the developers built various aspects and features; all that within the deadline.

Duration:

65-75 days

Team Members

Expert Developers, Designers

App Testing

The QA team thoroughly tested every aspect our developers built to ensure it was market ready.

Duration:

10-15 days

Team Members

QA, Developers, BA, Project Manager

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Technology Stack:

Our team employed state-of-art tools and technologies to create a sophisticated and user-friendly app. Leveraging the power of Java and Swift, we ensured a seamless user experience, robust functionality, and future-proof scalability. Every line of code and every integration reflects our commitment to excellence and innovation in app development.

UI/UX Design

With a keen eye for user experience, our designers intricately wove together functionality and aesthetics to create an immersive delight.

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iOS

Our talented team has delved deep into the world of Apple innovation, to craft an iOS solution that goes beyond the ordinary.

  • Swift

Android

Our Android team embarked on a mission to redefine the Android landscape. They relied on the latest tech to create a stable Android app.

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Quality Assurance

The quality assurance team spent dedicated hours to test the app thoroughly and share its view with the developers for a perfect app.

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The Result

EngageCRM Text & Call empowers businesses to stay connected with prospects and customers through seamless texting and calling, all while offering powerful management tools to keep conversations organized and efficient. With its user-friendly interface and advanced features, EngageCRM transforms the way businesses communicate, making every interaction count.

For Android
Android 8.0 +
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